Rahul Jose me@rahuljose.com

Negative Reviews

Recently I encountered two situations where in spite of the huge number of negative reviews surrounding the companies, the outcome of my interactions with the companies were surprisingly positive.

 Case 1-

When I bought my ViewSonic Monitor there were a lot of customer feedback on online forums frequented by me that the customer service was terrible and there were huge delays in case of RMA situations. Anyway I really wanted the monitor badly and getting a 22” monitor and a 3Year warranty sounded too good to me so I went ahead despite the warnings.

Fast Forward 2 years 6 Months ahead and the monitor started developing problems due to bad capacitors which are explained in this link which I had posted a long time back also a lot of other people have encountered the same and there is even a kit to replace all the capacitors in the monitor on eBay for the adventurous.

 So before going to fix the capacitors myself I decided to give the customer support a shot I called them up and explained the situation,they came and replaced some parts and the monitor was up and running like before. A few days later some lines started appearing on the monitor again a call was placed and they came and replaced the monitor with a newer model.

So thank you ViewSonic for pleasantly surprising me with your promptness in customer support.

Case 2-

Another incident which happened recently involved 20North , one of my bookmarked deals and coupons site (note to self stop visiting these I am not saving money according to my bank statement) turned up a coupon for 20North which basically lets you shop for products from the US. I am huge fan of hybrid watches and this watch from Casio caught my attention.

            Again my due diligence(after getting the coupon :) ) survey turned up a lot of negative reviews for 20North even typing 20North auto completes to 20North scam on Google, since I already had a coupon I decided to screw it and see what happens and placed an order for the watch. The order went through and I was able to track the progress on the site I had the watch on my wrist well before their guaranteed time. Good Job 20North.

I think sites like these are a good option if you are tired of your pestering your cousins and friends to get stuff from abroad when they come. Labnol had a recent post with detailed information on choices available.

Lending Libraries in Bangalore

Well recently I saw a “Deal” on Snapdeal.com for a trial subscription to JustBooks, which is a prominent Lending Library in Bangalore.The deal offers unlimited books for a period of one month one at a time for Rs150 ,this in comparison to Eloor Libraries plan of taking 1 book at 10% of the price of the book seemed too good to be true.Also the hassle of commuting to Infantry Road could be avoided since this place happens to be on the way to work.

The collection seems to be pretty good most of the talked about books are there in ample quantity.If they don’t have a book at the current location they can get you book from the other branches through an online ordering system available on their website.

All in all seems to be a be a good deal.